Launched in 1995, our AMA Support Advantage Program (ASAP) takes an all-encompassing approach to the delivery of services. Best Practices, Accountability and a Common-Sense approach, underpins the entire life-cycle of our service provision.
TO INFORM AND EDUCATE
We provide informational events and educational workshops throughout the entire service cycle, to make sure you can make an informed technology decision and maximize your return on investment, once the investment has been made.
IDENTIFY BUSINESS BENEFITS
We help you evaluate your current environment and identify workloads that are suitable for Cloud computing with a measurable return-on-investment (ROI).
INTRODUCE BEST PRACTICES
“Measure Twice, Cut Once.”
We bring best practices and project management discipline to ensure an efficient architectural solution that can be implemented within budget and meeting all stakeholders’ expectation.
PREPARATION TO MANAGE PROJECT RISK
This is the stage in which we prepare your environment and the new cloud environment ready for the migration. We resolve out of date software, patch levels and setup your users ready to start the service. Our role is to reduce risk and ensure projects are delivered to you on time and within budget.
PAIN FREE MIGRATION WITH NO BUSINESS INTERRUPTION
With successful planning, migration projects really can be pain free. We follow best practice and take critical steps to ensure your cloud environment & users are never compromised.
FULL LIFE CYCLE SUPPORT TO MAХIMIZE RETURN ON INVESTMENT
Through our investment in people, processes and systems, we provide a full range of support services from active monitoring, on-demand, on-line support services to 24×7 service coverage to supplement your internal capabilities. We can also take ownership of and responsibility for managing your on-premise and cloud environment. By proactively interacting with your environment, we can lower your operating costs, reduce incidents and faults and maximize your return on IT investments.